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After importing data from child products data disappears.

23 May 2019 11:47 #5708 by Aleksey Nikolaev
Hello!
I have been using your product for a long time, and everything was fine before. But now I have introduced on their website child products.
After another export-import all of my child items missing data such as category, manufacturer, and maybe something else. How can I avoid this in the future? Help me please!

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23 May 2019 15:26 #5709 by Super User
Hi,

can you provide more info. You can us CSV and maybe some shapshoot at support @ holest . com (remove spaces)

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